At scosa, the safety and wellbeing of our clients, their families and carers, and our staff are our primary focus.
As always, we will be following all COVID-Safe requirements in line with government directions, including QR code check-in at our sites, mask wearing, social distancing practices and strong infection control measures.
If you have any questions about your appointment arrangements, please contact our Customer Experience Team on 1300 668 482, or by email at email@example.com
Please remember if you or a family member are not feeling well, you must contact us before coming to one of our hubs, and if you are showing any symptoms of COVID-19 you should immediately get tested.
We understand that many people in the community are concerned about the coronavirus, or COVID-19 as it has been named by the World Health Organisation.
We are closely monitoring the changing situation to ensure the scosa community is protected when you’re accessing our services.
If you would like to find out more about COVID-19, and the measures you can take to help prevent the spread of the virus, visit the Australian Government Department of Health website.
We also recommend that you visit the Australian Government COVID advice for people with disability (and their families/ carers)
The Australian Government has begun a program of vaccinations for all Australians. Vaccination information for people living with disability can be found on the Australian Government Department of Health website.
It is very important that if you are planning to access any of our services, and you or family members or carers are not feeling well, you must contact us BEFORE you come into one of our service locations.
Information on how to contact scosa is available at our website.
If you are showing symptoms of COVID-19, you should immediately get a medical assessment – and don’t forget to call your doctor or medical centre before you visit to tell them that you’re coming in.
If COVID-19 presents at any of our service locations, we will take immediate action to protect the wellbeing of our clients and staff, which may include temporary site closures and exploring alternative support arrangements.
The best way to protect yourself against the coronavirus is to regularly wash your hands with soap and water, or use an alcohol-based hand sanitiser. You should also cover your coughs and sneezes with your elbow or a tissue, and if you use a tissue, dispose of it immediately. Regularly cleaning surfaces can also help to prevent the spread of the virus.
It is also important that you maintain a distance of at least 1.5 metres between yourself and other people.
If you have any questions about your scosa services, you can contact us on 1300 668 482 or via email firstname.lastname@example.org
The safety and wellbeing of our clients, their families and carers, is of paramount importance to us. For the latest information on Coronavirus (COVID-19), what you can do to prevent the spread of the virus, and how this may impact your supports or services, please visit the COVID-19 webpage on Novita’s website.